Last updated: 24th June, 2026
This Shipping Policy explains how orders are processed, shipped, and delivered for purchases made at https//joyclassfurniturekenya.co.ke.
1. Order Processing
- Orders are processed within Same days after payment is confirmed.
- Orders placed on weekends or public holidays are processed the next business day.
2. Shipping Methods & Delivery Time
We offer the following delivery options:
- Standard Delivery:Â 0-3 business days within Kenya.
Delivery times are estimates and may vary due to courier delays or external factors.
3. Shipping Costs
Shipping costs are calculated based on delivery location and shipping method chosen.
- Standard Free delivery for orders from kes 100,000
4. Order Tracking
Once your order ships, you will receive a tracking number via email or SMS.
5. Delivery Issues
If your order:
- Is delayed, or
- Arrives damaged
Please contact our support team with your order number and photos within 24hr of receipt.
6. Contact Us
For shipping inquiries:
📧Â info@joyclassfurniturekenya.co.ke
📞Â +254 790 714006
Location:
Mombasa Rd, Nairobi, Kenya